Who We Are
Olivara (olivara.skin) is a natural skincare and body-care brand based in Giza, Egypt, offering traditional Moroccan and Sudanese hammam products. This policy explains what personal information we collect when you visit or shop on our site, and how we use it.
Legal entity: Olivara
Address: Giza, Egypt
Contact email: info@olivara.skin
WhatsApp: +20 115 654 0227
Information We Collect
When you place an order, we collect your name, phone number, shipping address, and email (if provided) in order to process and deliver your order. When you browse our site, basic technical data (such as IP address, browser type, and pages visited) may be collected automatically for security, analytics, and marketing purposes.
Tracking Technologies
We use the Meta (Facebook/Instagram) Pixel and the TikTok Pixel on our website to understand how visitors use our site and to measure the performance of our marketing campaigns. These tools may collect data such as pages visited, products viewed, and actions taken (like adding a product to cart or completing a purchase), and may set cookies on your device. You can control cookie preferences through your browser settings.
How We Use Your Information
- To process, ship, and support your orders.
- To respond to your inquiries and provide customer service.
- To send you order updates and, where you’ve opted in, promotional offers.
- To improve our website and marketing based on aggregated, anonymized usage patterns.
Sharing Your Information
We do not sell your personal data. We share the minimum necessary information with our shipping courier to deliver your order, and with payment processors to complete transactions. We do not share your data with third parties for their own marketing purposes without your consent.
Data Retention & Your Rights
We retain order information as long as needed for legitimate business, accounting, and legal purposes. You may contact us at info@olivara.skin at any time to request access to, correction of, or deletion of your personal data.
Contact Us
If you have any questions about this Privacy Policy, reach us at info@olivara.skin or via WhatsApp at +20 115 654 0227.
