Introduction

Welcome to Olivara (olivara.skin), operated by Olivara, based in Giza, Egypt. By accessing or shopping on our website, you agree to the following terms and conditions.

Products

We make every effort to display our products and their descriptions as accurately as possible. Natural ingredients and traditional handmade processes mean slight variations in color, texture, or scent between batches are normal and not a defect.

Orders and Payment

All prices are listed in Egyptian Pounds (EGP) and include any applicable taxes unless stated otherwise. We accept cash on delivery and secure online payment. We reserve the right to cancel or refuse any order at our discretion, for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Shipping

Delivery times and fees vary by governorate and are shown clearly at checkout before you confirm your order. See our FAQ page for estimated delivery times.

Returns and Exchanges

See our Refund & Returns Policy for full details on returns, exchanges, and refunds.

Intellectual Property

All content on this website — including text, images, logos, and product photography — is the property of Olivara and may not be copied or reused without written permission.

Changes to These Terms

We may update these terms from time to time. Continued use of the site after changes are posted means you accept the revised terms.

Governing Law

These terms are governed by the laws of the Arab Republic of Egypt. Any dispute arising from your use of this site or purchase of our products will be subject to Egyptian jurisdiction.

Contact Us

Questions about these terms? Reach us at info@olivara.skin or via WhatsApp at +20 115 654 0227.